Support

Warranty
Every WineArt system comes with a one (1) year limited warranty from the original date of purchase. Warranty is limited to parts and service and on a carry in basis to our service centre.

 
Singapore Head Office

Fine Brands Pte Ltd
2 Alexandra Road
#02-09 Delta House
Singapore 159919

Tel: (65) 6270 7717
Fax: (65) 6773 7061
Email: info@finebrands.com.sg
Website: www.finebrands.com.sg

Showroom Outlet

Crystal Wines Retail Shop
491 River Valley Road
#01-02/03 Valley Point
Singapore 248371

Telephone: (65) 6737 3540
Fax: (65) 6735 4971

Operating Hours : Mon – Sat 11am – 8pm

Technical Manual

Download WineArt Technical Manual. 


 

Before carrying out any maintenance, first turn off the appliance by removing the power plug from the power socket.

General Cleaning
Clean the inside and outside of the appliance with a soft damp cloth (never use harsh detergents).

Empty Water Tray
As part of normal operating conditions and according to climatic conditions i.e. temperature and humidity, the appliance may generate natural condensation. A water drawer at the base of the appliance will hold the water from this condensation. The water drawer will need to be emptied regularly.

To check or empty water drawer:
1. Open the two doors of the appliance
2. Gently pull the drawer towards you to release it
3. To close the water drawer, position it horizontally under the
    appliance and gently push it back to lock.

Vacuum Rear Fan
Like all cooling system, it is recommend that fan at the rear of the appliance be vacuum twice (2) a year to ensure that ventilation is optimum so that the required temperature can be achieved.


 

Frequently Asked Questions (FAQ)

How long does it takes to chill my wine using the WineArt?
Depending on the ambient temperature of the bottle wine, it could take between 1.5 hrs to 3 hrs to bring a full bottle of wine to the correct serving temperature using the WineArt.